Deliver 24/7 Phone Support
to your Providers
With Human-like AI Voice Agents
AI Agents handle Order and PO inquiries, dock scheduling, and more
No More Full Inboxes or Voicemails!
Hundreds of companies trust Konecto’s AI Agents for their Customer Service
Sign Up for a Free AI Agent!
We’ll never share your info with anyone.
Improve Logistics Operations and Provider Support with
AI-Powered Agents
Lower
Logistics Costs
Automate up to 90% of provider interactions, reducing the need for additional staffing and call center outsourcing.
Faster and More Reliable Shipment Coordination
Provide instant, personalized responses 24/7, boosting provider satisfaction and reliability.
Never Miss an Order Inquiry or Delivery
AI-driven Agents ensure 90% of inbound calls and requests are handled on time, preventing missed shipments and improving operational flow.
Our AI Logistics Agents are phone assistants that talk like a human and support your providers 24/7
Deploy an AI agent to make every interaction
smooth and satisfying, 24/7!
How AI Voice Agents Work
Konecto’s AI Agents are helping businesses of all sizes to operate more efficiently while improving customer satisfaction
1300+
Agents deployed,
supporting businesses of all sizes
160+ Thousand
Daily calls made and received
by our AI Agents
$200+ Millions
Saved by our customers
80%
Average FCR (First Contact Resolution)
by our AI Agents
What our customers are saying
Frequently Asked Questions
Will my providers be comfortable interacting with an AI instead of a human?
Providers are more than willing to work with AI when it means getting fast, accurate answers. Our AI is designed to sound friendly and professional, making conversations feel natural and on-brand. Most importantly, it’s all about solving the inquiry quickly. And if a question needs extra attention, our system will seamlessly connect providers with a human expert to ensure they receive the best possible support.
How quickly can an AI voice agent be deployed and start delivering value in a Logistics area?
Deployment timelines depend on factors like integration complexity and use-case quantity. Many businesses can launch a fully functional AI voice agent in 2–6 weeks. Once live, most organizations see immediate efficiency improvements—such as no wait times and 24/7 availability. Within the first few months, you can expect a noticeable drop in manual workload and a clearer view of provider interactions, translating into faster ROI.
Can an AI voice agent handle complex inquiries, or just simple tasks?
AI voice agents excel at handling both simple and complex queries. If necessary, the AI Agent can escalate the call to a human agent. This ensures efficiency for routine interactions—like order status checks or FAQs—while still providing a seamless path to human expertise for more complex concerns. Over time, machine learning allows the AI to learn from these escalations, gradually expanding the types of issues it can handle on its own.
Can the AI voice agent integrate with our existing systems and even pull data from Excel to provide accurate support?
Absolutely. The AI can securely connect to your IT systems and even read data from Excel spreadsheets or Google Sheets, ensuring that every response is backed by the most up-to-date information. This means that whether it’s checking order status, scheduling a pick-up, or verifying PO information, your team can rely on real-time data to resolve inquiries quickly and accurately.
Can the AI voice agent make outbound calls? For example, can it remind providers about scheduled pickups or deliver important updates?
Yes, the AI can make outbound calls. It can proactively reach out to providers to confirm scheduled pickups, notify them of shipment updates, alert them about any changes in delivery plans or remind them about an upcoming RFP. This capability ensures that key information is communicated promptly, reducing delays and helping maintain smooth logistics operations. The AI Agent can also record all responses, so you know what was said on every interaction.
